Contact Us

Safe Secure Shopping and Privacy Policy

Our secure shopping cart makes shopping on-line safe and private. All orders are encrypted and processed on a secure server. Rose City Chocolatier respects your privacy. We will never sell your name, e-mail address or personal information to any third party companies for advertising or any other purpose.

First Class Customer Service

If you have any questions about our products, we will respond within 24 hours.
Quality Guarantee - We promise that you'll find our chocolates amazing. If, for any reason, you do not believe our chocolates are among the best you have ever tasted, simply return the rest of the package to us for a full and unconditional refund. We cherish our customers and fully stand behind our products, we strive to offer the best customer service possible.

Corporate Responsibility

Rose City Chocolatier is committed to protecting and improving the environment. We strive to minimize waste and recycle packaging materials. Where possible, we use packaging that is made from recycled materials.

Contact Us - Sales and Customer Service

Sales Inquiries: sales@rosecitychocolates.com

Orders: orders@rosecitychocolates.com

Customer Service Manager:customerservice@rosecitychocolates.com

General information: info@rosecitychocolates.com

By Phone 1-877-431-0927
or 1-304-596-2251

Our new telephone number is staffed 9 AM to 6 PM

Monday - Friday and till 5 PM on Saturdays, EST

Contact us now !

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Rose City Chocolatier, 130 N Queen Street, Martinsburg, WV 25401 T 1.877.431.0927 F 1.304.264.3698